Terms and Conditions

Effective Date: 10 July 2025

Welcome to Wick and Pour! These Terms of Service govern your use of our website and any purchases made through our Shopify store. By accessing our site or placing an order, you agree to be bound by these terms.

1. General Information

This website is operated by Wick and Pour. Throughout the site, the terms “we,” “us,” and “our” refer to Wick and Pour. We offer this site, including all products and services, to you conditioned upon your acceptance of these Terms.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.

2. Products and Services

  • All product descriptions, prices, and availability are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

  • We make every effort to display product colors and materials accurately, but we cannot guarantee your device will reflect them perfectly.

3. Order Terms

  • Orders may be canceled by us if payment is not successfully processed or if stock is unavailable.

  • You are responsible for providing accurate shipping and billing information.

  • Once an order is placed, changes are not guaranteed but may be requested via email.

4. Pricing & Payment

All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise. We accept various secure payment methods via Shopify Payments and third-party gateways like Razorpay and PayPal.

5. Shipping & Delivery

Please refer to our Shipping Policy for full details. Delivery times are estimates and may vary based on location and third-party carrier performance.

6. Returns & Refunds

Our refund and return policies are outlined in our Return Policy. Please review it before purchasing.

7. Prohibited Use

You may not use our site for any unlawful purpose, to solicit others to perform unlawful acts, or to violate any international, national, or local laws.

8. Limitation of Liability

Wick and Pour is not liable for any direct, indirect, incidental, or consequential damages that arise from your use of our site or products.

9. Contact Information

Questions about the Terms of Service should be sent to us at:
📧 candle.rawmaterials@gmail.com